During the COVID-19 pandemic, as millions of people lost their livelihoods, the federal government made gig workers countrywide eligible for unemployment benefits for the first time. However, these workers struggled to provide the necessary income information and states weren’t equipped to process it effectively. The results were delayed or denied benefits, strained state staff and processes, and increased instances of fraud. To solve this, Steady partnered with The Workers Lab, and our signature product - the Income Passport - was born.
Read the story of our collaboration, as well as the two reports detailing it, here.